dimecres, 6 de novembre del 2019

Formal letter - Pol Collado


Dear Mr. Gadgets Owner


I’m writing this email to complain about the MP3 player that I bought last week in your site. When I visited the site, I read the functions and the characteristics about the MP3 player and my MP3 don’t have these features.


I used the MP3 player about one week, and the MP3 produced some errors, for example that the battery didn’t lasts more than an hour, and in the data sheet it says that it lasts more than 3 hours, also the headphones that are included in the second day of use only one of them works.


My experience with this MP3 player is insufficient, it does not meet the characteristics, I would like that you give me my money back because this product includes the guaranty.
I would like to contact by telephone to talk with more details.


Your sincerely,
Pol Collado

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