dilluns, 4 de novembre del 2019

Formal email/letter - Irene Plana




Dear Sir / Madam,

I am writing in order to complain about an MP3 Player that I bought last Friday through your website, Gadgets.

First of all, regarding to the delivering I have to say that the package arrived a day late and apart from that I do not have anything more to say, but then I opened the box and I realized that there was not a case to protect the MP3 Player like the website said.

Secondly, when I turned on, while I was using it, I found another problem. Two buttons were not working, the ones to turn the volume up and down, so I cannot adjust the volume of any song.
I would like to get a refund or at least change the MP3 Player by another that works as it should.

I look forward to your response.

Yours faithfully,

Irene Plana

Cap comentari:

Publica un comentari a l'entrada

Dialogue

Me: Jack, you know this behaviour is insupportable, you cannot go on that way, being mean to that boy. Has he done something to you? Jac...